Frequently Asked Questions

Check most frequently asked questions here, if you have other questions, please feel free to contact us at hostecco@outlook.com.

Products

There are many different types of decorative pillowcases available, including:

—  Solid-color pillowcases: These are the most basic type of decorative pillowcase. They come in a variety of colors and patterns.

—  Printed pillowcases: These pillowcases feature a design or pattern. They can be made from a variety of materials, including polyester, faux linen, and waterproof linen.

—  Embroidered pillowcases: These pillowcases feature an embroidered design. They can be made from a variety of materials, including cotton, linen, and polyester.

—  Decorative pillowcases with tassels: These pillowcases feature tassels at the corners. They can be made from a variety of materials, including cotton, linen, and polyester.

—  Decorative pillowcases with fringe: These pillowcases feature fringe around the edges. They can be made from a variety of materials, including cotton, linen, and polyester.

HOSTECCO can provide all of the types of decorative pillowcases mentioned above. We are especially skilled in printing a variety of designs and patterns on pillowcases.

When choosing printed pillowcases, there are a few things to keep in mind:

—  The size of your pillows: Make sure to choose pillowcases that are the right size for your pillows.

—  The style of your bedroom: Choose pillowcases that complement the style of your bedroom.

—  The colors of your bedroom: Choose pillowcases that coordinate with the colors of your bedroom.

—  Your personal preferences: Choose pillowcases that you love and that make you happy.

Most pillowcases can be machine-washed in cold water on a gentle cycle. Tumble dry on low heat or air-dry.

Please contact us by email, we will give you partial refund accordingly or send you a replacement based on your request.

Shipping

Yes, we provide standard shipping for orders above 15$. And we also provide express shipping with extra cost if you want to get the products very soon.

Mostly we receive customized orders, it will take about 3 workdays for the production and packing. Then it will take about 5-12 workdays for the standard shipping or 3-7 workdays for express shipping.

Payments

We currently only accept PayPal. It is a secure and convenient payment method. If you don't have a PayPal account, you can still checkout with PayPal. You will be prompted to create a PayPal account during the checkout process.

Cancellation

You may cancel your order for any reason within 12 hours of placing it. To cancel your order, please contact us at hostecco@outlook.com. After 12 hours of your order, you can't cancel it. But please don’t worry if you don't like them, you can return for full refund.

Returns & Refunds

In most cases, if the customers are willing to keep the product, we will offer a discount to them to save them the time and effort of packing and shipping the package back. If there is a serious quality issue with the product or the customer is extremely unhappy with it, we will offer free returns and a full refund.